KonaShop (konashop.app) is operated by Silvawheel Digital Services Ltd. This page explains what personal data we collect, why, how it's used, who it's shared with, and your rights under Nigeria's Data Protection Act 2023.
We collect only what's needed to connect buyers and sellers on WhatsApp:
| Category | What, and why |
|---|---|
| WhatsApp identity | Your number and display name — to deliver the service and enable messaging. |
| Location | Approximate location you share — to match you with nearby sellers. |
| Messages | Text and voice notes exchanged through KonaShop's relay — to connect buyer and seller, and for safety review. |
| Seller business info | Business name, category, product listings, photos. |
| Identity check result | For sellers who verify: we check by phone number, not a typed NIN. You get a matched/not-matched result and confirmed name — we never handle the raw NIN at any point. |
| Subscription billing | Payment status and plan, handled by our payment provider. |
We share data only with the service providers who help run KonaShop — never sold to anyone.
We're being upfront here rather than making a promise we can't yet back up: KonaShop doesn't yet run automated deletion on a fixed schedule. Messages, relay history, and verification results are currently kept while your account is active. Automated, time-based deletion is a feature we're actively building, and this page will be updated with the specific retention periods once it ships.
Under Nigeria's Data Protection Act, you can ask us to:
Right now, we handle these requests directly rather than through an automated in-app flow — email us and we'll respond personally.
KonaShop isn't directed at children, and we don't knowingly collect data from them. If we learn that we have, we'll delete it.
Questions about your data, or want to exercise any of the rights above?